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DEI Essentials for Providers

DEI Essentials for Providers

Courses: 3 | Credit Hours: 3.0

The information presented in this activity is intended to help individuals recognize the importance of diversity in the workplace and how to contribute to that environment in a way that benefits everyone. Diversity is an important factor in every business structure and has been shown to improve competitiveness in the marketplace. Organizations should continually analyze the diversity of their workplaces and strive to ensure inclusivity. In order to reach their greatest potential, businesses should understand diversity and embrace it at all levels of operation. Please note: This continuing education/professional development activity was planned for nurses, physicians, physician assistants and other health care professionals who would like to know more about guidelines for an inclusive workplace. Completing this course does not authorize you to add any skill discussed in the content to your practice if this function is not included in your current scope of practice.

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Course Objectives

After completing this continuing education/professional development activity, the participant will have a strategy for recognizing the impact of levels of diversity and their impact on attitudes, values and beliefs.

  • Specifically, the participant will be able to:
  • Explain why diversity is important.
  • Recognize how individual differences impact the workplace.
  • Define surface-level and deep-level diversity.
  • Explain how to prevention of age, gender, and racial discrimination.
  • Recall how to prevent discrimination against the disabled.
  • Recognize what is meant by diversity and inclusion and the cultural differences that should be observed.
  • Explain the obstacles of developing a diverse workforce as well as the opportunities that it presents.
  • Identify the advantages of a diverse workplace and how it can enhance teamwork and improve company results.
  • List the components of a workplace diversity and discrimination policy.
  • Recognize the practices that result in inclusive workplace environment.
  • Explain the benefits of workplace diversity.
  • Identify populations at risk for limited health literacy.
  • Indicate tools and techniques for improving patient-provider interactions.
  • Select techniques for raising a person’s awareness and managing their unconscious bias.
  • State how microaggressions affect the healthcare industry.

Courses Included

  • HEB: Diversity and Individual Differences
  • HEB: Cultural Diversity: Guidelines for an Inclusive Workplace
  • HEB: Managing Bias and Improving Cultural Competence


HealthStream, Inc. is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. HealthStream, Inc. designates this enduring material for a maximum of 3.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

HealthStream CNE Provider Unit is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. This activity is awarded 3.0 contact hour(s); 0.0 contact hours are in the area of pharmacology.